1. Who provides Health iAge
Health iAge is provided by AI Negotiator Technology Limited, an organization in China. Privacy questions and requests can be sent to privacy@healthage.cloud.
2. Apple Health information we request
You decide which available read permissions to grant through Apple's system interface. The current version may request:
- Date of birth, to determine chronological age and supported-age eligibility.
- Biological sex, when available, to select a modeled reference. We do not infer sex; a pooled sex-neutral reference is used when it is unavailable.
- VO₂ max, resting heart rate, step count, Apple Exercise Time, traditional and functional strength-training workouts, sleep analysis, and heart-rate variability (SDNN).
Health iAge does not write data to Apple Health. Because HealthKit does not reliably distinguish denied read access from a lack of matching samples, the app may describe either situation as “no data or access limited.”
3. How the information is used
The selected information is used on your iPhone to produce wellness outputs such as an estimated Health Age, age difference, estimated trend and Age Pace, data coverage, modeled factor contributions, and a five-level modeled benchmark grade.
The benchmark uses a simulated reference. It is not a percentile, leaderboard, or comparison with real Health iAge users. These outputs are wellness estimates—not diagnoses, cellular or biological age measurements, lifespan predictions, or statements of medical accuracy.
4. On-device storage and retention
Health iAge stores the information needed to operate locally on your device. The current implementation is designed around a rolling Apple Health-derived cache of approximately 180 days, up to 180 daily wellness snapshots, and up to 104 weekly history points.
App-managed health-data cache and derived report files use iOS Data Protection and are excluded from device backups in the current implementation. Health iAge does not upload these files to a developer-operated server.
5. Apple Watch and complications
If you use the Apple Watch features, the iPhone app sends a minimal derived snapshot to the paired Apple Watch using Apple device-to-device connectivity. It may contain a display value, direction, freshness, and model/reference version.
The Watch payload does not contain raw Apple Health samples, date of birth, biological sex, or detailed sleep, heart-rate, or HRV values. Complication values are visible on the watch face you choose.
6. Sharing
Health iAge may let you preview and share a derived summary through Apple's system share sheet. Sharing occurs only when you initiate it and choose a destination. The intended share payload does not include raw Apple Health samples. The recipient's terms and privacy practices apply after sharing.
7. Subscriptions and purchases
Apple processes Health iAge subscription purchases, payment methods, transaction history, refunds, and subscription management through StoreKit and the App Store. The app receives Apple-provided product details, introductory-offer eligibility, and verified entitlement status needed to show plans and unlock features.
Deleting local Health iAge data does not cancel an Apple subscription or erase Apple's transaction records.
8. Support communications
If you contact service@healthage.cloud, we receive the contact details and message content you choose to provide. This is separate from the app's on-device health processing. Please do not send Apple Health screenshots, raw health values, medical information, passwords, verification codes, payment-card information, or StoreKit transaction identifiers.
We use support communications to respond to your request, operate and secure the service, comply with legal obligations, and establish or defend legal claims. Depending on applicable law, this processing is based on performing our agreement or taking requested pre-contract steps, our legitimate interests in providing and protecting the service, compliance with law, or consent where consent is required.
We retain support correspondence only for as long as reasonably necessary for those purposes, taking account of the nature of the request, security needs, applicable limitation periods, and legal retention duties. We may use email, hosting, security, or professional-service providers to process these communications on our behalf under appropriate contractual or confidentiality obligations. We do not permit them to use the information for their own advertising.
9. Information we do not use for the launch service
- No Health iAge account or developer health-data backend.
- No third-party advertising, tracking, or analytics SDK.
- No sale of Apple Health data or derived Health Age results.
- No use of Apple Health data for advertising, credit, employment, or insurance decisions.
- No comparison with a database of real Health iAge users.
Apple may process App Store transactions, platform diagnostics, and other Apple-service information under Apple's policies and your device settings.
10. Your controls
You can change Apple Health permissions in the Health app or iPhone Settings. The app's “Delete local health data” control clears Health iAge reports/history and its local Apple Health-derived cache, returns the app to onboarding, and makes derived Watch displays unavailable when connectivity permits.
This does not delete source data from Apple Health, revoke Apple Health permissions automatically, cancel an Apple subscription, or erase Apple transaction history. Deleting the app removes its local app container according to iOS behavior.
11. Age-related boundaries
The adult Health Age estimate supports ages 18–79 inclusive. Ages 14–17 may receive limited youth wellness guidance but do not receive an adult Health Age, age gap, Age Pace, younger/older result, or modeled benchmark. Unsupported or unknown ages do not receive an adult estimate.
12. Children and younger users
Health iAge is not intended for children under 14. Users aged 14–17 receive only the limited youth experience described above. Where local law requires parental or guardian authorization for use of the app, Apple Health access, or a purchase, that authorization must be obtained through the applicable Apple and family-account controls.
If you believe a child has sent personal information to our support address without appropriate authorization, contact privacy@healthage.cloud so we can review and, where required, delete it.
13. Security, international processing, and your rights
We minimize data movement and use Apple platform protections for local files, but no storage method is completely secure. Because launch health information is stored only on your device, we generally cannot access, export, correct, or delete it for you.
Support communications may be processed in countries or regions other than where you live, depending on the locations of us and our service providers. Where applicable law requires transfer safeguards, we use legally recognized safeguards or rely on another lawful transfer mechanism.
Depending on where you live, you may have rights to request access to, correction of, deletion of, restriction of, or portability of personal information that we hold, and to object to or withdraw consent for certain processing. Withdrawing consent does not affect processing already lawfully completed. You may also have the right to complain to your local data-protection authority.
To exercise a privacy right, contact privacy@healthage.cloud. We may need to verify that the request relates to you, and legal exceptions may apply. Health iAge may be offered internationally, subject to App Store availability and applicable law.
14. Changes and contact
We may update this policy when the app, law, or our practices change. The effective date above identifies the current version. A future backend, account, cloud history, analytics, advertising, or materially different Health data use will require a new review.
Privacy requests: privacy@healthage.cloud
General support: service@healthage.cloud